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Working with cases

A case is a patient: name, species, breed, and one or more radiographs with the overlays, measurements, and templates you’ve added to them.

Creating a case

From the gallery, click New Case and choose an image — from this computer, or straight off your PACS or X-ray equipment. There is no empty case: every case begins with imaging.
Name the case, and fill in patient details (name, owner, species, breed, age, weight). Most fields are optional, but the more complete the record, the more useful the case is for referral and your own future reference.

Can I drop a file straight onto the gallery?

Yes. Drag a radiograph, a zipped study or a clinical video from your computer onto the gallery and the screen says Drop to Create Case — Radiograph will be processed automatically. Let go and a new case is made from what you dropped.

Everything you drop at once goes into one case. Three views dragged across become three views of the same case, and a ZIP is opened in your browser and its films added one by one. A case holds up to 12 views; anything over that is skipped and the app says so.
One animal per drop. If the DICOM headers show films from two different patients, nothing is imported and the app tells you why.
A video can start a case too. Videos are added one at a time — drop two and only the first is taken.
The new case is named after the patient name in the DICOM header. Without one it takes the ZIP’s name, then the file’s name, and failing all of those it is called Case followed by the date.

The New Case dialog does the same job through a file picker: Drop imaging here, or browse files.

What file types can I import?

X-rays as JPEG, PNG or DICOM, a whole study as a ZIP, and a clinical video as MP4, MOV, M4V or WebM. DICOM and ZIP files are read by the app itself — there is no need to export a JPEG first. See also Frequently asked questions.

Adding radiographs

Drag-and-drop an image directly into the case, paste one, or use the upload button. An empty case shows a drop zone reading Click or drag radiograph here.
DICOM, JPEG and PNG all work, and DICOM files are read by the app itself — there is no need to export a JPEG first. A whole study can be dropped in as a ZIP, and compressed studies are handled as well as uncompressed ones.
A clinical video can go in a case too, alongside the films.
Each radiograph becomes its own view that can be displayed side-by-side with others in the case.

What a case card shows

What do the details on a case card mean?

Each card carries the first film as its picture, the case name, and one line underneath:

A paw-print line — the patient’s name, then the owner’s surname, separated by a dot. The patient’s name is left off when it only repeats the case name, which is what an ordinary DICOM import produces.
A date — the date the film was taken. A case with no study date shows when it was last edited instead. Rest the pointer on the date to see both.
Shared by an email address — this case belongs to a colleague who has shared it with you. See Sharing and referrals.
N other studies — this animal has other cases in your gallery. Click it to see them in order; see Patients below.
Active Case — the case that is open in the planner right now.
A small count on the paperclip button is the number of attached documents; a count on the send button is the number of people who can open the case right now.

Along the bottom of your own case are five buttons: Clinical information, Attachments, Duplicate case, Send this case — to a colleague, or for a specialist opinion, and Delete Case. A colleague’s case offers three: Clinical information, Attachments and Make my own copy.

On a phone or tablet the buttons are replaced by one Case actions button (three dots). Tap it, or press and hold the card, for the same actions as a labelled list: Rename case, Clinical information, Attachments, Move to folder, Duplicate case, Send to a colleague — free, Send for a specialist opinion and Delete case.

Can I see the gallery as a list instead of cards?

Yes. The Grid / List toggle sits beside the sort button (on a phone it is under Filters & order, as View). Grid shows cards with a large picture; List shows one row per case — name, patient and date in columns — so at least twice as many fit on the screen. Both layouts offer the same actions, the same order and the same drag-and-drop. The choice is remembered on that computer, not on your account.

Organising the gallery

Home — your cases that are not filed in a folder, plus any case a colleague has shared with you. Click a folder to see what is filed in it.
Recent — cases modified in the last seven days, whichever folder they are in.
Shared — cases with sharing on them, in both directions: your own cases that either name a colleague or carry a referral link you haven’t revoked, and cases a colleague has named you on. A case shared with you by name sits in your gallery and opens like any other. A referral link is different: it opens the case in its own read-only viewer and is never added to your gallery. See Sharing and referrals.
Patients — the animals behind your cases, each with its studies in order. See Patients below.
Incoming — studies your X-ray equipment has sent to your Librevet address, which are not cases until you open one. See Getting radiographs in from your equipment.
Trash — everything you have deleted in the last 30 days. See Deleting and the trash below.

Folders

How do I create a folder?

Click New Folder in the sidebar. A folder called New Folder appears with its name selected — type the name you want and press Enter. Escape keeps the name New Folder.

Folders sit side by side in the sidebar; a folder cannot go inside another folder. They are personal to your account and follow you between computers. A colleague’s shared case never goes in one of your folders — it sits at the top level of Home.

How do I rename or delete a folder?

Rest the pointer on a folder and two icons appear: a pencil to Rename it and a trash icon to Delete it. (On a phone, both are always shown.)

Deleting a folder asks first: Delete Folder — Cases will be moved to Home. Are you sure you want to delete this folder? Cases inside this folder will be moved to Home. No cases, radiographs, measurements, attachments, or referrals will be deleted. Confirm with Delete Folder. The cases are not touched; they are only unfiled.

How do I move a case into a folder?

Four ways, all ending in the same place:

Drag the card onto the folder in the sidebar. Drag it onto Home to unfile it. (The sidebar is on screen on a wide window; on a phone use the next two routes.)
Tick the case and click Move to folder on the bar that appears. Ticking several cases moves them all at once — see Selecting several cases below.
On a phone, press and hold the card, or tap Case actions, then Move to folder.
Dragging one ticked card carries every ticked card with it; the picture under the pointer shows how many.

The Move Case dialog (Move Cases for several) says Choose where to file the case and lists Home and every folder; a tick marks where the case already is. A move of several cases reports N cases moved to the folder, with Undo.

A case a colleague shared with you cannot be filed — it has no tick and refuses a drop — because folders belong to the case’s owner.

Sorting

How do I sort my cases?

The sort button in the gallery header opens a menu headed Show cases in:

My order (drag to arrange) — the arrangement you have dragged the cards into
Case name (A–Z) / Case name (Z–A)
Patient (A–Z) / Patient (Z–A) — a case with no patient name sorts to the bottom either way
Date modified (newest first) / Date modified (oldest first) — when somebody last touched the case
Date taken (newest first) / Date taken (oldest first) — when the X-ray was shot

On a phone the same list is the Order menu under Filters & order. The choice is remembered on that computer, and it never changes anything stored on the case — switch back to My order and your own arrangement is still there.

How do I put cases in my own order?

Choose My order and drag cards past each other; the grid rearranges as you go and keeps the arrangement when you let go. The same works in the list layout, and each folder keeps its own arrangement.

Dragging into place only works while the gallery is showing your own arrangement. Under a sort, a search, a date range, or a location other than Home, a dropped card goes back where it was, and a message says why — for example Cards can’t be dragged into place under the Patient A–Z sort — with a button that puts it right (Switch to My order, Clear search, Clear dates, Go to Home, or Show my order when more than one is in the way). While a sort is on, a line above the cards reads Sorted by that sort — choose My order under Sort to drag cases into place again.

Searching and the date range

How do I search my cases?

Type in the search box. It matches the case name, the patient’s name and ID, the owner’s full name, species (typing dog finds canine patients, cat finds feline ones), breed, tags, and the study date — type 2026-03 for March’s films, or 2026 for the year’s.

Search looks in the location you are standing in. On Home it searches the cases at the top level; inside a folder it searches that folder; under Recent it searches the last week across every folder. To find an animal wherever its cases are filed, search under Patients, which is not divided by folder.

The search box also works in the trash, matching a deleted case the same way and a loose view, document or video by its name and the case it came from.

How do I show only cases from a certain period?

The two date fields in the header — Show cases modified from and Show cases modified up to — keep a case when it was last modified between those two days, both days included. Leave either end empty to leave it open. Click a field to open its calendar; the × beside the fields clears both. On a phone the fields are From and To under Filters & order, with a Clear dates button.

The range is about when a case was last edited, not when the film was taken — to find films by study date, type the date into the search box instead. The range does not apply in the trash, where the only date that matters is how long something has left.

Selecting several cases

How do I select several cases at once?

Tick the box that appears at the top-left of a card when you rest the pointer on it (on a phone the boxes are always shown).
Cmd-click (Mac) or Ctrl-click (Windows) anywhere on a card to add it to the selection.
Shift-click a card to select everything from the last card you ticked down to it, in the order the gallery is showing them. The gallery reminds you — Shift-click a card for a range — after the first tick.

A bar appears at the bottom of the screen: N cases selected, Select all (with the count), Clear, Move to folder (when you have a folder to file into), and Move to trash — or Take off my gallery for a practice case that is not yours to delete. Dropping the selection onto a folder or onto Trash in the sidebar does the same as the buttons.

Only your own cases can be ticked. If you search or filter while cases are ticked, the selection shrinks to what is still on screen, so the count on the bar is always the number that will move.

Editing case details

How do I rename a case?

In the gallery, rest the pointer on the case name and click the pencil (Edit Case Name). Type the new name; Enter or clicking away saves it, Escape cancels. On a phone, use Rename case from the card’s actions.
Inside the case, click the case name to rename it.
Straight after duplicating or copying a case, the message Name it? offers a field for the new case’s name — see Duplicating a case below.

Where do I record the patient’s details?

Click Clinical information on the card (the ⓘ button), or the same button in the top bar inside the case. The dialog holds the visit’s details in sections: Clinical History; Identification & Admin (patient name, patient ID / chart number, owner, microchip, attending veterinarian, tags, and the clinical summary or presenting complaint); Signalment (species, breed, date of birth and age, body weight, sex and reproductive status); Patient Assessment (body condition score, whether the patient tolerates strict rest, temperament); and Injury & Comorbidities (mechanism of injury, soft-tissue envelope, concurrent musculoskeletal injuries, and concurrent medical conditions).

The animal’s own details — name, owner, species, breed, date of birth, chart number and microchip — can also be corrected across every study at once from Patients (see below). Attachments — pre-op notes, lab results, reference images — go in the Attachments dialog (paperclip icon).

Duplicating a case

How do I duplicate a case?

Click Duplicate case on the card (the two-squares icon), or choose it from the card’s actions on a phone. The copy appears beside the original, in the same folder, named after it with (copy) added — then (copy 2), (copy 3) if you duplicate again — and the message Duplicated. Name it? offers a field to give it a better name straight away. Enter saves the name; leaving the field keeps the automatic one.

Duplicate a case to plan the same films a second way — a different implant, a different correction — with the first plan still on the shelf to compare against.

What the copy carries:

the patient’s details and clinical information
every radiograph, with everything measured and placed on it
the attached documents

Each film and document is copied, so the two cases are independent: delete one and the other keeps its pictures. If a film or document could not be copied, the app says so — Duplicated, but 2 images still point at the original and will be lost if it is deleted.

What the copy does not carry:

sharing — no referral links and no named colleagues; share the copy separately if you want to
the original’s version history and audit trail — the copy starts its own

A duplicate counts as a new case against a pending account’s allowance (see Usage below).

How do I keep my own copy of a case someone shared with me?

Click Make my own copy on the card. The message Making your own copy… is followed by Copied to your gallery. Name it? The copy is yours: it lands at the top level of Home (a colleague’s folders mean nothing in your gallery), named after the original with (my copy) added, and you can file it, share it, plan on it and delete it like any other case of yours. Your colleague’s original is untouched and stays under Shared.

Patients

How do I see a patient’s earlier X-rays?

Three ways to the same screen:

Click N other studies on a case card.
Inside a case, click the paw-print button with the count — This patient’s studies — shown only when the animal has other studies.
Open Patients in the sidebar and click the animal.

The Patients location lists every animal in your gallery: the name; the owner’s surname, species, breed and age; the chart number and microchip where recorded; and how many studies it has and the years they span. The gallery’s search box, sort and date range apply to this list too.

Click an animal for its history: every study in the order it was taken, oldest first, with the date, first study on the earliest, and the gap under each later one — 6 months later — so a recheck reads as a recheck. Open opens the case.

How does the app know two cases are the same animal?

It works it out from the details each case carries, with the strongest evidence first, and the patient’s screen says which rule applied:

Grouped by microchip — a microchip number outranks everything, because a chip belongs to one animal.
Grouped by chart number — the patient ID, within your practice (or your own account). Another practice’s chart number 1234 can never be matched to yours.
Grouped by name, species and date of birth — all three agreeing, when there is no chart number.
You confirmed these are one animal — you answered the question yourself.

Placeholders such as ANON or UNKNOWN are treated as nothing recorded, and two different microchips are never merged however well the rest agrees.

Where the evidence is short of proof — two patients with the same name and species but no chart number or birth date, or different birth dates — the app asks rather than guesses. The count on the Patients row is the number of pairs waiting, and the list opens with them: Bella and Bella — the same animal?, the reason, and two buttons, Different animals and Same animal. Until you answer, each stays a separate patient.

How do I merge or separate patients?

On a patient’s screen:

Merge duplicate patient files another patient’s studies under this animal. It asks Which patient is Bella the same animal as?, lists the others (search by name, breed, chart number or microchip), and Same animal joins them. A pair with two different microchips is shown but cannot be joined, with the reason.
Not this patient, beside a study, pulls that one study back out into a patient of its own. Either action undoes the other, and nothing is deleted by either.
Edit details (or Add details when nothing is recorded) opens Patient details — patient name, owner, species, breed, date of birth, chart number and microchip — and saves the correction to every study of that animal. A colleague’s shared study is counted but left alone.

Deleting and the trash

How do I delete a case?

Hover a case card in the gallery and click the trash button, then confirm. The case goes to the Trash and stays there for 30 days, where you can restore it. After that it is removed for good, along with its radiographs, measurements and attachments.

The Delete Case dialog says what will happen: This case goes to the trash. Its radiographs, measurements and attachments are kept, and you can restore the whole case from the trash for the next 30 days. After that it is deleted for good. Confirm with Move to trash. Ticking several cases and choosing Move to trash, or dropping cards onto Trash in the sidebar, opens the same dialog for all of them; afterwards N cases moved to the trash offers Undo.

If the case is shared with a named colleague, the dialog names them — jo@example.com loses access the moment this case goes to the trash. Restoring it does not share it again — you would have to add them back. — and asks for a tick, Yes — end their access too, before Move to trash will work.

Deleting ends the case’s sharing immediately, and restoring does not bring it back. Every referral link stops working the moment the case is trashed, and every colleague you had named on it loses their place. Restore the case and you get the case — not the links or the memberships. Send a fresh link if you still want somebody to see it. A specialist opinion is the exception: the specialist cannot open the case while it is in the trash, and restoring it lets them carry on.

Individual views and attached documents ride the same 30-day trash, so removing one film from a case is recoverable on the same terms.

A case a colleague shared with you is not yours to delete — its card has no trash button, and dropping it on Trash is refused. Take your own copy of it instead.

What does “Take off my gallery” mean?

In a practice, a case belongs to the practice rather than to whoever imported the films. If you are a member of the practice but not its owner or manager, the trash button on a practice case is replaced by Take off my gallery (an eye-off icon). The dialog says: This takes the case off your gallery. It stays with your practice and your colleagues keep it exactly as it is. You can find it again under Shared, and put it back whenever you like. Deleting a practice case for good is the practice owner’s or manager’s to do.

The case then appears under Shared → Shared by me with a Put back on my gallery button in place of the trash. Nothing is destroyed, nothing is unshared, and no colleague’s screen changes.

The practice owner or manager keeps the trash button. Their dialog warns that the case belongs to the practice, that the trash takes it off every colleague’s gallery too, and that only they can put it back.

How do I delete a single X-ray, video or document?

A view — click Remove this view on the film’s toolbar. The dialog Remove this view? says This will remove the image and all objects on this view; confirm with Remove. The view waits in the trash for 30 days, with its measurements, and the rest of the case is untouched.
A video — click the trash icon beside the clip. Delete “clip name”? It waits 30 days in the trash, where you can put it back. Confirm with Delete.
A document — in the Attachments dialog, click the trash icon beside the file. The same question and the same 30 days.

How do I get a case back that I deleted?

Open Trash in the sidebar (the count beside it is everything in there — cases, views, documents and videos together). Each row shows the picture, the name, and the days it has left — 12 days left, or Deleted for good today on the last day. Click Restore.

A restored case comes back whole — its radiographs, its measurements, its attachments and every earlier version of the plan — into the folder it was in. A restored view, document or video goes back onto the case it came off, at the position it held; if that case has itself been deleted, the row says its case is not in the gallery and Restore is greyed out until the case is restored first.

Deleted cases cannot be opened from the trash, and they cannot be dragged or filed — restore first.

Chips on a deleted case’s row say what else it was carrying: the number of documents (which come back with it), the colleagues and referral links it had (which do not — see above), and whether a specialist is waiting on it.

How long does the trash keep things?

30 days, the same for a case, a view, a document and a video. Rows with a week or less left are marked in amber. After 30 days the item is deleted for good — the app clears expired items when you open the gallery, and our servers clear them on a schedule whether or not you sign in.

How do I delete something for good, or empty the trash?

Each trash row has Delete for good. The confirmation is the one place the app says This cannot be undone, because there it is true: for a case, “Case name” and everything in it — every radiograph, every measurement, every attachment and every earlier version of the plan — will be destroyed now, rather than waiting out the rest of its time in the trash. A single view, video or document has its own version of the dialog, naming what goes; the rest of the case is untouched. Choose Keep it in the trash or Delete for good.

Empty trash, at the top of the screen, destroys everything in the trash at once. Its confirmation, Empty the trash, counts what is about to go — All 3 cases and the one loose view in the trash will be destroyed now — every radiograph, measurement and attachment with them. Read the number before pressing Empty trash.

Why has the Empty trash button disappeared?

Because something is typed in the search box and it is hiding part of the trash. Empty trash empties the whole trash, not just the rows on screen, so while a search is narrowing the list the button is replaced by Clear the search to empty the trash. Clear the search box and the button comes back.

Usage

How much storage have I used?

An amber Usage meter — for example 2 / 3 — appears only while an account is awaiting verification. Until it is verified, an account can hold three cases of its own; the demonstration cases every account starts with are not counted, and neither are cases colleagues have shared with you. New Case, a PACS or Incoming import, Duplicate case and Make my own copy all count against the same three, and past it each says Plan limit reached for pending accounts. Complete verification for unlimited cases. The meter disappears once the account is verified.

Incoming studies that are not radiographs

A CT study can arrive under Incoming if your equipment sends one, but this app plans on radiographs and cannot open it. Its row shows the slice count and Open this one in Librevet Ortho 3D where the Open as a case button would otherwise be; Discard is the only action offered. See Getting radiographs in from your equipment.

What’s stored where

Case records and their overlays sync to your account in the cloud automatically.
Radiograph images are stored separately in cloud storage. They take a moment to load on first open in a session, then stay cached for instant re-open.
Recently-opened cases stay in memory while the app is open — there’s no penalty to switching back and forth between cases in a planning session.
Your folders, the gallery’s sort order and grid/list layout are three different things: folders are saved to your account, while the sort and the layout are remembered on each computer.